Sound: very clear and natural using my Sony MDR-V900HD's at home, and Sennheiser PX-200's on the go. Indistinguishable from the great sounding Creative Zen (set flat), to my ears. The Zune has no EQ, which was initially a negative for me, but after a week of listening I don't miss it. I tried my Zen again (which I had set to +12dB on 80Hz) and with the EQ on it sounded muddy compared to the Zune. It also does gapless albums, which Creative has never heard of apparently.
Browsing: the interface is great. It's intuitive, quick, and attractive. The buttons and the touch pad all work well. It responds very well to how fast you swipe across it. It's possible to skip through your albums very fast with a few up or down swipes. The only tricky thing is the center select on the touch pad - sometimes it's tough to hit it just right.
Screen: videos and album art look exceptionally nice on the 120GB. I don't know if it's just the bigger screen size, or processor, or refresh rate, but video looks much better than it does on the Zen (which brags about its 16.7M colors). Obviously the number of colors can be a misleading spec to go by. No problems playing DVD's converted to 30fps, 1.5Mbps wmv's.
Battery: it might be possible to get close to the numbers they claim, but I think you'd have to turn off the backlight and wireless, use CBR mp3's, and not click around all that much. But it's certainly not bad enough for me to take off a star.
Zune desktop software: yes, it's a memory hog, and it barely crawls along if you're syncing and browsing and playing music. On the plus side it's attractive, and laid out in a unique and thoughtful way. Honestly, it's not the nightmare some reviewers make it out to be.
Zune Pass: I love it. I was easily spending $20 a month just to download two albums from amazon. iTunes is also 99 cents per song. It's not economical. After browsing the Marketplace selection for a bit, it was an easy decision, and I am very happy with the subscription service. There are very few songs/albums I've looked for and not found, the sound quality is the same as amazon (192kbps wma vs 256kbps mp3), and now I get to keep 10 songs (in mp3 format) per month, forever. Also the podcast selection is enormous, and there are a lot of tv shows, although they are $2 each.
The Zune 120GB is also now the sole music source in my home system. I bought the home AV pack (v2) and I run the dock's line out through the stereo. Sounds great, and the remote works well. (all the cables that come with the zune and its accessories are very nice, pro quality)
Overall, a great player, and a good experience using the Zune Marketplace with a Zune Pass. 5 stars.Get more detail about Zune 120 GB Video MP3 Player (Black).
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