I give the Zune one star because I have been through 4 defective units. I would give it a perfect 5 stars based on all other measures.
Over the course of 6 months, I have owned three 8GB and one 120GB Zunes. Each one lasted about 2 months (though one lasted only a week), then refused to power up and/or reset. I took good care of each and didn't drop or otherwise bang up any of them. I used the Zune wall charger to recharge them. I scoured the web to find solutions for the problem, and found many users who had the same problem - though the usual solution of performing a reset did not work for me. Luckily, the store that I bought them from would allow me to exchange the units when they went unresponsive.
Prior to my Zune experience, I owned several Creative Labs MP3 players, all of which lasted for years. I regrettably traded in my final defective Zune for an iPod 120GB, which I have been using for a month now. Of ALL of the players that I have used (including my new iPod), I like the Zune the best. The display is the largest and clearest, the menu system is the most useful, and the controls (except the center "select" button, which can be hard to hit squarely) are the easiest to use and most logical. I find the use of the iPod scroll wheel, menus, and display to be annoying. The Zune was a pleasure to use, when it worked, but it just kept bricking on me. If you take the gamble and buy a Zune, be sure that you check into a good return/repair policy.Get more detail about Zune 120 GB Video MP3 Player (Black).
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