The problems with the Zune far outweigh the pleasures of owning this product. Software issues are terrible. Syncing sucks and the linking to Windows Media Player creates hell on earth for those who just want to put music on the unit and go away to listen in peace.
1) Ease of use - It is constantly losing sync with items on the unit. One year of owning these units has lost me countless hours loading and reloading files. The Playlist feature is a nightmare considering that I created playlists in Windows Media Player and then saved them as Zune playlists. This is a total nightmare since Zune duplicates files, renames them (Playlist-Name of file or adds a (2) then a (3) and so on...), then duplicates those if there are changes I as yet have been able to fathom. I started with 40,000 songs and 100 playlists.
I now have over 800 playlists that have been created by Zune and not by me. Deleting them was another nightmare. Zune loses sync when you delete original files or files duplicated by Zune. Leaving you to delete all content and playlists and starting over loading tunes again.
2) User Friendly - What is an attempt by Zune to integrate Zune playlists, which are clumsy and difficult to put together, leaves you with a situation that is unworkable for those who have large collections of music and just want to Zune as an MP3/WMA player.
I can't comment on the other features since I bought this to play my cd's that I ripped to my computer and transferred to the Zune to listen.
In conclusion if you buy this to use as a music player, think again... unless you like to spend 5-7 hours to repair whatever the Zune decides to do to your music library (which is averaging about once a week). Too bad cause it sounds good with headphones purchased as an upgrade from the ones they give you on purchase.Get more detail about Zune 120 GB Video MP3 Player (Black).
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