Save yourself a headache and don't buy from Microsoft whenever there is an alternative. Google "Zune Problems" for a sample of the issues. Here are just a few of the problems I've had with the Zune 120: 1) Impossible to get more than one video onto the device. Some users report they are able to sync videos, but it can take hours (!) for even a short clip. In my case, the progress icon gets stuck at 50%, 90%, etc but can never finish. Many others report the same bug. How can Microsoft sell a product like this? 2) They offer 14 free days of membership to the Zune music marketplace website - don't take it! Just buy from Amazon or some other reputable site. Microsoft automatically renews the membership with the credit card you provide, unless you explicitly opt out. Fine, a lot of companies do this, but in the case of Microsoft, it is probably easier to quit the Mafia than to quit their music website. I spent well over an hour trying to terminate the membership, but could not get it taken care of (I have a PhD in physics from Caltech, by the way). The Internet consensus, from what I've read, is that Microsoft does this intentionally to enhance revenue: 3) After purchasing a couple dozen songs from Zune, the site stopped accepting my credit card ("invalid card"). There was nothing wrong with the card, but I changed to another credit card anyway - same problem. After wasting 90 minutes, I decided to just purchase the rest of my songs from Amazon (Same credit card and, now, no problem). Why bother dealing with Microsoft Zune music center at all? 4) The "customer support" is non-existent. Try finding a valid email address for questions! I finally found a "customer support" phone number. After a 40 minute wait, the line went dead. If you are still considering a Zune, Google "Zune Problems" or similar KW. Also, try finding a customer support phone number and call - see how that goes for you BEFORE you purchase their product.
Get more detail about Zune 120 GB Video MP3 Player (Black).
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